CHANDLER, Ariz. — Freight claims management traditionally has been a complex, time-consuming, and inefficient task rife with outdated technology and unreliable manual processes. Shippers, freight forwarders, and third-party logistics providers (3PLs) filing claims related to freight damages, losses, and shortages often wait up to 120 days or longer for resolution. But it no longer has to be overwhelming. FreightClaims.com offers an innovative solution that streamlines freight claims management like never before.
Freightclaims.com is a software-as-a-service (SaaS) platform that offers assistance with freight claim handling and outsourcing. This solution helps users prepare and submit freight claims, manage the claims process, and track a claim’s progress — from a single, easy-to-use platform accessible from any device with an internet connection.
“Our freight claims software is unique because it is cloud-based and offers logistics professionals the ability to manage their entire claims process from the same dashboard,” FreightClaims.com founder Michael Schember said. “Additionally, our software seamlessly integrates with major carriers and freight forwarders, allowing users to quickly and easily manage their freight claims.”
“I have been using FreightClaims.com for the past two years and it has been a game-changer for my business,” said Marie, a Direcotr of Freight Claims for a large third party logistics company with revenue exceeding 100 million. “FreightClaims.com enables us to streamline the processing of freight claims in one place while ditching the need of spreadsheets and cloud drives. It has saved us both time and money by making the process of filing and tracking claims more efficient. Additionally, the customer service team is always available to answer any questions and provide helpful advice. The FreightClaims.com platform has revolutionized the way we manage freight claims and we couldn’t be happier with it.”
The FreightClaims.com solution provides logistics professionals with instant access to a broad range of easy-to-use freight claims tools:
“We understand that today’s shippers are often overwhelmed with higher operating costs and a freight claims environment growing increasingly more complex due to concealed shortages, repair and maintenance claims, and unexpected fees from shipping lines,” Schember said. “Our solution provides a secure platform for collecting and managing data. The resulting detailed analytics and reports help them optimize the claims process. With our robust tools and strategic guidance streamlining freight claims management, they can focus on growing their business.”
FreightClaims.com focuses on growing as well, with its development team working on features such as advanced automation and workflow, integration with external data sources, advanced analytics and reporting, and AI-powered predictive analysis.
“Our goal is to constantly innovate to help our valued customers save time and money while ensuring their freight claims get handled properly,” Schember said.
Founded in 2012, FreightClaims.com draws upon its leadership and development team’s 25 years of combined experience in claims management, operations customer service, business development, and product design to develop streamlined processes and systems to help our clients maximize their claim payout. Through its deep understanding of the intricacies of the claims process and the technology behind it, FreightClaims.com builds intuitive tools and software that transforms vast amounts of data into actionable insights that streamline the claims management process. Request a demo today at FreightClaims.com.
