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Our Software

Everything you need in a freight claims management software and nothing you don’t! Our user interface (UI), crafted by renowned Certified Usability Analysts, offers best-in-class intuitive usability.

Everything You Need in a Freight Claims Management Software, and Nothing You Don't.

How It Works

Our freight claims management software allows you to manage freight claims from start to finish. Enter the details of your initial claim, and the software will help you through every stage until the claim is settled.
  • Organize Pictures
  • Ship Documents
  • Streamline Communications
  • Meet Deadlines

AI Email Claim Entry

OCR (Optical Character Recognition) and AI-driven email claim entry solutions. Say goodbye to manual data entry and hello to seamless, efficient claims processing.

Our advanced OCR technology scans and extracts relevant data from your documents with pinpoint accuracy, while our AI algorithms intelligently categorize and input claim information directly from your emails. This powerful combination eliminates tedious manual work and reduces the risk of errors, letting you focus on more strategic tasks.

Experience the future of claims management with our automated system that processes and organizes your claims swiftly and accurately. With real-time updates and streamlined workflows, you can stay on top of your claims without breaking a sweat.

FreightClaims.com’s OCR and AI email claim entry solutions are designed to save you time, enhance efficiency, and provide you with a more accurate and reliable claims process.

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Email Collaboration

Our platform offers seamless email integration. Share insights, discuss resolutions, and make decisions faster without the hassle of switching between multiple tools. With our advanced collaboration features, you can effortlessly track conversations, manage workflows, and ensure that everyone is on the same page.

Experience the power of synchronized communication with features like shared email threads, centralized document storage, and real-time notifications. Our system helps you stay organized, reduces miscommunication, and speeds up claim resolutions.
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Multi-Party claim filing

Efficiently coordinate and communicate with all parties involved, from shippers and carriers to insurers and brokers. With our intuitive multi-party claim filing system, you can submit, track, and resolve claims with everyone involved in a unified, collaborative environment.

FreightClaims.com’s multi-party claim filing solutions transform a traditionally cumbersome process into a smooth, organized experience. Enhance collaboration, reduce delays, and resolve multi-party claims more effectively with our comprehensive, user-friendly platform. Let us handle the complexity so you can focus on what matters most—getting your claims resolved swiftly and accurately.

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Analytics & Dashboard

At FreightClaims.com, we're all about transforming data into actionable insights. Our advanced analytics tools empower you to turn complex freight data into clear, informed actions. Harness a comprehensive view of your claims, where every trend and pattern is unveiled to drive smarter decisions.

Our analytics solutions dive deep into your freight operations, offering real-time visibility and detailed reports that highlight key metrics and identify areas for improvement. With intuitive dashboards and customizable reports, you can effortlessly track cost savings, monitor carrier performance, and optimize your logistics strategies.

Whether you're looking to streamline operations, negotiate better rates, or simply understand your freight costs better, FreightClaims.com provides the analytical edge you need. Harness the power of data to enhance your logistics management and stay ahead of the competition with insights that truly make a difference.
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Task assignment and workflows

With our intuitive task assignment system, you can easily delegate responsibilities, set deadlines, and monitor progress all in one place. Our platform allows you to assign tasks to specific team members, track their completion, and ensure that nothing falls through the cracks. Real-time updates and automated notifications keep everyone informed and aligned, so you can stay ahead of deadlines and resolve claims more efficiently.

​​With our Custom Workflows, you gain complete control and transparency over your claims process. You can configure workflows to match your specific business requirements, allowing you to assign tasks and define approval processes. This level of customization ensures that each claim is handled according to your exact standards and procedures, resulting in a more organized and efficient operation.
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Template Library

Our platform features to add and store customizable email templates to streamline your filing process. Whether you’re dealing with damage, loss, or delays, our templates are ready to go, saving you from the stress of starting from scratch. With pre-filled fields and structured formats, you can quickly enter and submit accurate information, reducing errors and speeding up the claims process.
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Claim advisement and Live Chat

We’re committed to empowering you with the knowledge and strategies needed to navigate the complexities of freight claims with confidence in real time. Our claim advisement and best practices solutions are designed to guide you through every step, ensuring you achieve optimal outcomes with minimal hassle.

Chat live with our experts for tailored guidance on managing your claims and utilizing the platform effectively. From understanding the nuances of claim submissions to leveraging industry best practices, we offer insights and recommendations that help you avoid common pitfalls and maximize your success.
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Our Software Makes It Easy To Manage Claims

CLOUD-BASED SOFTWARE

All Secure in the Cloud

At FreightClaims.com, the security and privacy of our clients' data is a top priority. Our platform is designed to comply with industry-leading standards, ensuring that all sensitive information is protected through secure access controls. We adhere to key data privacy regulations mandated globally, Including SOC 2.
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No Downloads Needed
FreightClaims.com is a cloud-based freight claims management software platform, so there's no need to download or install anything. Simply create an account and login to use the software.
Super User-friendly
Our software is designed with freight specialists in mind, offering an intuitive and user- friendly interface that simplifies the entire claims process. With an accessible UI, even the most complex claims become easy to navigate.

Getting Started Is Easy

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Everything you need in a claims management software and nothing you don't!
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Freight Claims Simplified

™
The #1 Trusted Platform for Supply Chain Claims
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