Layoffs and hiring freezes have become buzzwords recently in the supply chain. Some of the big-name logistics companies have announced layoffs in recent months. While freight forwarder Flexport laid off 20% of its workforce, C.H. Robinson and DSV are also using layoffs and hiring freezes to reduce labor costs as the industry deals with an economic downturn. Add that some of the biggest retailers in the world are also making cuts to their warehouse personnel, and it becomes clear why companies are having to reshape their operations with fewer employees handling more tasks. That means the possibility of things falling through the cracks and freight claims rising.
To help minimize those losses, shippers can turn to freight claims management software. It can provide shippers with the major benefits in an ever-evolving industry. The software can provide visibility over claims and integrate communication assets. With the integrated analytics of the software, shippers can have the claims control they need to optimize transportation processes. In this blog, we will describe what freight claims management software is and how it can revolutionize your logistics.
Freight claims management software allows a company to break free from the old manual days of freight management. With the new software, you can avoid many of the errors that came with entering data, the documents that were misplaced, and the deadlines that were missed. The software reduces what was once a labor-intensive process that took up a great deal of time spent on claims and allows your busy staff to concentrate on other facets. Documents are stored in one place and are easily accessible. Plus, the software provides alerts when a deadline is nearing and gives you in-depth visibility to reduce future losses.
Adding freight claims management software to your system is like adding an extra gear to your car. Being able to handle freight claims in less time is just one of the ways software can change your freight claims process. The following are a few of those ways:
One of the trickiest parts of the freight claims process is understanding the deadlines and having documentation prepared in time. The visibility that the latest claims software provides can ease your concerns about that problem. The software, which is equipped with alerts that will keep you apprised of upcoming Carmack Amendment deadlines, can also help you keep track of other categories, such as the number of open claims in chronological order and claims that have been settled.
In a fast-paced business like supply chain, the quicker the correspondence the better. With freight claims management software, all of the documents — transportation documents, delivery documents, statements of claim, value verification reports, and photos — are stored on the same platform and are easily accessible to not just your staff, but to other relevant parties. A click of the mouse can provide all those concerned with every document that is pertinent.
With the extensive amount of new data that freight claims management software delivers, actionable analytics and insights can unearth meaningful findings. Using current and past analytical data, shippers can spot trends and decide what actions need to be taken in the future, or how they should approach an ongoing issue. These insights help shippers identify possible ways to prepare for the fluctuations in their fast-paced market. A quick understanding of the current market’s demands is crucial to staying ahead.
While analytics can be practical for understanding the bigger picture, they also help point out smaller details that can prevent costly freight claims from happening in the first place. For instance, evaluating how each carrier has performed might lead to a discovery that one carrier has an overabundance of freight claims. A second example might be looking into the shipping lanes that are used and whether one, in particular, is more prone to have claims on shipments.
The recent layoffs at many companies are the latest indication of a volatile industry. Those layoffs have meant organizations are trying to run with fewer employees, which may lead to higher errors and freight claims. One of the best ways to counter that concern is for shippers to embrace freight claims management software. With the software, companies can process faster and more streamlined freight claims that save both time and money and usually mean a quicker reimbursement.
That’s what the software at FreightClaims.com can do for you. From one user-friendly platform, their software helps organize pictures and shipping documents that can be quickly and adeptly communicated with other parties and meet deadlines. With a user-friendly dashboard that incorporates actionable analytics, FreightClaims.com’s software also helps you better understand your freight claims now and in the future. To begin your quest for a better freight claims process, request a demo today at our website.
