The Scenario:

A U.S. freight broker faced a $68,000 shipment wreck by a Canadian carrier. Filing the claim independently proved overwhelming, and despite their efforts, recovery estimates stalled at $58,000, leaving an additional $10,000 at risk.

That’s when they called in our team at FreightClaims.com

By switching to our Managed Claims Service, our 40-year industry veterans were able to take over the process, optimize the documentation, navigate the complexities of cross-border filing, and advocate aggressively on their behalf.

The Result? We secured the full $68,000.

That’s $10,000 more than they were expecting – and more than enough to cover our service fee, delivering a clear and measurable return on investment. 

Why This Matters to Brokers and Freight Professionals 

Freight brokers wear a lot of hats – carrier vetting, customer service, operations, and sales, to name a few. Adding “claims expert” to that list shouldn’t be necessary, especially when the cost of doing it wrong is high.

When brokers try to handle large freight claims on their own, they often:

• Miss small but critical documentation details 

• Struggle with carrier-specific or international claim nuances 

• Leave money on the table due to incomplete filings or missed deadlines
  

The freight world moves fast. Claims shouldn’t slow you down or leave you with a partial payout.

How Our Managed Service Is a Game Changer 

Our managed claims service is designed for one thing: getting you paid in full and fast. Here’s how we do it:

• Expert handling: Our claims team has over 40 years of industry experience and knows how to speak the carrier’s language especially when things get complicated. 

• Process optimization: We centralize every doc, photo, and email in one place and make sure no piece of the claim is missing. 

• Higher recovery rates: We know what carriers are required to cover, and how to get them to pay it. In this case, we unlocked an extra $10K that was nearly lost.
  

Plus, our pricing is simple: you only pay if we recover. There’s zero upfront risk.

How You Can Get Similar Results 

If you’re managing claims in-house and feel like you’re constantly chasing paperwork, fighting lowball payouts, or crossing your fingers for fair compensation — it might be time to bring in the pros. 

Start with a free claim assessment.

We’ll take a look at your current claim (or past claims) and give you a clear picture of how much value might still be on the table. Whether you’re dealing with a wrecked load, short shipment, or concealed damage, we’ll take the weight off your team and work to maximize recovery. 

Ready to see what a professionally handled freight claim can do?

Let’s talk – Schedule a free claim review here.