When it comes to freight claim management, the wrong software can slow your operations, cost you money, and frustrate both your team and your customers. Simply put, many freight claim systems on the market today are using outdated technology, with limited customization and broken workflows. Outdated claims management systems are overly complex to set up with pricing models that punish scale.
At FreightClaims.com, we believe your claims management platform should work for you, not the other way around. Here’s how the right solution can save you time and reduce costs, all while making your team more productive.
Some freight claim management solutions come with steep price tags that just don’t make sense for smaller or mid-sized companies. High monthly fees, unnecessary add-ons like additional user charges, and convoluted licensing models with hidden overage fees can quickly drain your budget without delivering any measurable ROI.
These additional user fees don’t just drive up costs, they encourage account sharing, which creates operational inefficiencies and increases the risk of errors. Worse, it undermines the provider’s ability to maintain world-class security standards, such as SOC-2 compliance, putting your sensitive legal and financial documents at greater risk.
Overage charges make matters even worse. When your subscription only covers a fixed number of claims, any activity beyond that limit can result in disproportionate, inflated costs. If your business suddenly faces a spike in claims, often during already stressful situations, those overage fees can turn a bad month into a financial nightmare. This is effectively penalizing you for needing the very service you’re paying for. This model exploits customers rather than supporting them when they need help the most.
FreightClaims.com offers flexible freight claim software options to fit your needs and budget. Whether you want a self-managed software platform, a fully managed service, or a hybrid approach, you’ll only pay for what you need. And with faster freight claim resolutions and higher recovery rates, the platform often pays for itself in months. Our pricing models are meant to scale with you, as your business grows – with no additional users fees.
Implementing some freight claims systems can feel like running a marathon before you even get to start managing claims. Long onboarding timelines, extensive or continuous training requirements, and complicated configurations can delay ROI.
At FreightClaims.com, our onboarding is simple and fast. Our intuitive interface, built-in claim templates, and AI-powered freight claim tools mean your team can hit the ground running much more quickly.
Many older freight claim platforms are rigid, inflexible, and difficult to adapt to your specific workflow. This one-size-fits-all approach forces your team to work around the software instead of the software working for you. This creates roadblocks for companies with unique claim circumstances or different processes.
FreightClaims.com gives you complete flexibility. Custom dashboards, tailored workflows, and multi-party claim filing all in one place. Your freight claims process should match the way you do business.
Even when a tool is marketed as “user-friendly,” many freight claim systems still require significant training. Outdated designs and clunky navigation lead to wasted time and frustration.
FreightClaims.com is built for simplicity. The clean, modern interface feels familiar from day one, and live chat support is always available. With pre-loaded claim templates, built-in deadline tracking, and automated workflows, your team can quickly master the system and start winning more claims.
If your freight claim process feels slow, complicated, or stuck in the past, it’s time to upgrade to a modern platform designed for speed, efficiency, and results. FreightClaims.com combines intuitive design, powerful automation, and flexible service options so you can recover more from your filed freight claims.
Ready to streamline your claims process?
Schedule a demo today and see why leading shippers, brokers, and carriers choose FreightClaims.com.
