The Problem

Filing freight claims is one of the most tedious and error-prone parts of the logistics process. Most teams are stuck piecing together documents from multiple sources; emails, shared folders, TMS exports, and scanned PDFs. From there, they manually enter that data into claims forms. It’s time-consuming, repetitive, and easy to mess up. If even one detail is missing or mismatched, the entire claim can be denied. That denial means lost money, wasted time, and frustrated customers.

Additionally, claim documentation is rarely centralized. A typical claims team might be hunting through inboxes to find a BOL, downloading attachments from customer portals, or asking warehouse staff to resend a POD. It’s a system that slows everything down. For growing operations or teams handling dozens of claims per month, the lack of automation becomes a serious bottleneck.

Introducing the Solution

To solve this, we built OCR AI. This our newest feature in FreightClaims.com that highlights our dedication to creating the world’s best claims management platform. OCR AI is designed to eliminate manual entry and reduce costly claim errors. It allows users to bulk upload freight claim documents, instantly categorize them, and match them to the correct claim record. 

Here’s what it does: 

1. Bulk uploads and auto-categorizes freight documents (BOLs, Product invoices, PODs) 
2. Flags duplicates and guides you to existing claim records 
3. Scrapes key data from each file and auto-fills it into the system 
4. Validates required fields before submission so nothing gets missed 

What used to take hours is now reduced to just a couple of clicks. Our system does the heavy lifting so your team can focus on getting claims resolved, not chasing paperwork.

The Value of OCR AI

OCR AI brings speed, accuracy, and control to the freight claims process. It solves common pain points such as delayed reimbursement and lower recovery rates. 

Here’s how it helps: 

• Cuts claim creation time to as little as 2 minutes by removing manual entry 

• Increases accuracy by validating key document fields before submission 

• Reduces denials by ensuring all required documentation is complete and compliant 

• Boosts team productivity by streamlining the entire document workflow 

• Improves visibility by identifying what’s missing and guiding users to the right files 

With OCR AI, claims are filed faster and more successfully. Every time.

Who We Are

FreightClaims.com is built for logistics professionals who are tired of wasting time on broken claim workflows. Whether you’re a shipper, broker, or 3PL, we help centralize your claims process, improve accuracy, and reduce admin overhead. Saving you time, customers, and revenue. 

Our platform manages the entire lifecycle of a claim – from document intake to filing, tracking, and settlement. We’ve helped companies recover tens of thousands of dollars in claim losses that would’ve otherwise gone unpaid. We created OCR AI in response to our users’ need for a faster, smarter way to manage documents.

Want to See It in Action?

Ready to stop wasting time (and money) on freight claims?
Book a quick demo at freightclaims.com and see how OCR AI can simplify your process in minutes.